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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Minerva Rubio

Minerva Rubio

September 3, 2025

5  out of  5
rating by Minerva Rubio
"Cindy ochoa was extremely helpful and very nice With such a sweet attitude was able to answer my questions"
We responded:
"Thank you for the great 5-Star Review."
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Araceli Ruvalcaba

September 3, 2025

5  out of  5
rating by Araceli Ruvalcaba
"I recently received an auto quote from Cindy, and I was beyond impressed with the entire experience. She was very knowledgeable and took the time to clearly explain everything in detail. Her customer service is truly outstanding! She was professional, attentive, and genuinely cared about making sure I had all the information I needed. Cindy went above and beyond, and I couldn’t be happier with the service she provided. Highly recommend!"
We responded:
"Thank for taking the time to give us a great 5 star review. "
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Edith Mendez

September 3, 2025

5  out of  5
rating by Edith Mendez
"I called for a quote and the customer service was amazing! Cindy was very helpful in answering all my questions."
We responded:
"Hi Edith thank you for taking the time to time to leave Cindy a great review. "
Profile photo of Elaine Rodriguez

Elaine Rodriguez

August 28, 2025

5  out of  5
rating by Elaine Rodriguez
"Denise provided quick and satisfying service to my family once again! She is knowledgeable, efficient, is able to understand my needs and explains what she can provide while being so pleasant and easy to deal with - plus she returns calls when she says she will! Can't imagine going anywhere else."
We responded:
"Hi Elaine, thank you for the great review. I will share this review with Denise. Thank you for trusting her with your insurance needs."
Profile photo of Lizbeth Mendez

Lizbeth Mendez

August 28, 2025

5  out of  5
rating by Lizbeth Mendez
"I had a wonderful experience with this insurance office. The staff was very professional, helpful, and took the time to answer all my questions. They explained my coverage options clearly. I truly appreciate the friendly service and would highly recommend them for anyone looking for reliable auto insurance!"
We responded:
"Thank you for your great review. We truly appreciate your business. "
Profile photo of Kayro Valdez

Kayro Valdez

August 18, 2025

5  out of  5
rating by Kayro Valdez
"Easy to get in touch with and very helpful!"
We responded:
"Thank you for your 5-Star review "
Profile photo of Cesar Tapia

Cesar Tapia

August 18, 2025

5  out of  5
rating by Cesar Tapia
"Friendly agent and easy to work with very helpful even when there’s was a bit of language barriers."
We responded:
"Thank you for the great review. We truly appreciate your business. "
Profile photo of Chirag Desai

Chirag Desai

August 14, 2025

5  out of  5
rating by Chirag Desai
"Denise is always very helpful and efficient when I call with questions or changes to my insurance needs."
We responded:
"Thank you for the great review. Thank you for your loyalty throughout all these years. "
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Olivia Lerma

July 23, 2025

5  out of  5
rating by Olivia Lerma
"I just want Denise Pollock to be recognized for always being very patient with me and providing me with such good information when I am asking questions and that is a lot lol. she is very appreciated by me and I hope that her employer does as well. Good worker she should be recognized. Most of the times people are only recognized for the bad customer Service"
We responded:
"Thank you for the great 5-Star review. We are lucky to have you as a customer. Thank you for acknowledging Denise."
Profile photo of Liseth Oviedo

Liseth Oviedo

July 11, 2025

5  out of  5
rating by Liseth Oviedo
"I've had the pleasure of working with Denise, and I can her customer service is truly exceptional. She is always friendly and approachable, making every interaction pleasant and stress free. What stands out the most is her willingness to help find solutions no matter the situation. Denise is incredibly knowledgeable and provides clear and helpful information. Mario and his team especially Denis are very professional, reliable, and genuinely cares about helping their customers. I am so grateful for their help and highly recommend working with them. Thank you !!!!"
We responded:
"Liseth: Thank you for trusting us with your auto insurance needs. We truly appreciate your loyalty throughout these years. "
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Teresa Salazar

July 8, 2025

5  out of  5
rating by Teresa Salazar
"Mr. Mario Cristo has created an Office and Office Staff that are empathetic, professional and really care for the client!! Thank you guys, you know who you are, forever grateful!! I 💯 recommend this State Farm Office!"
We responded:
"Thank you for the kind words. We truly appreciate you as a customer."
Profile photo of Rosa Salss

Rosa Salss

July 1, 2025

5  out of  5
rating by Rosa Salss
"Denises customer service is more than 5 stars. She is very supportive and present in my necessities and gets everything I need done with such a positive attitude. She goes beyond what is needed in her position and I appreciate her being our insurance representative. I couldn’t have asked for a better one."
We responded:
"Hi Rosa- thank you for the kind words and the great 5 Star review. "
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Cameron Pratt

June 24, 2025

5  out of  5
rating by Cameron Pratt
"If you are looking for an Awesome agent in West Covina, go see Mario Cristo. He and his team pride themselves on providing excellent customer service, you will not be disappointed."
We responded:
"Hi Cameron, thank you for your kind words and the great 5-Star review!"
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Jackie Lopez

May 16, 2025

5  out of  5
rating by Jackie Lopez
"Martha Chavez was very helpful thank you"
We responded:
"Hi Jackie, thank you for the great 5- Star review. "
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Blanca Pina

March 31, 2025

5  out of  5
rating by Blanca Pina
"Amazing how fast everything was done. Denise was amazing. Answered all my questions. Wonderful service."
We responded:
"Hi Blanca, thank you for the great 5- Star review. "
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nevaeh barrett

March 14, 2025

5  out of  5
rating by nevaeh barrett
"Great company! I recommend State Farm. Mario was very helpful with all the questions that I had. Great customer service."
We responded:
"Thank you for the 5 Star review. "
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Sthef G

March 14, 2025

5  out of  5
rating by Sthef G
"Great experience! Would recommend to anyone, great staff overall! See Mario or any staff member, they will take care of you."
We responded:
"Thank you for the kind words and great review. "
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17louii

March 13, 2025

5  out of  5
rating by 17louii
"Martha is always so helpful when helping me out with my account. She goes above and beyond. Always makes sure that I get the best deal"
We responded:
"Thank you for trusting us with your insurance business. "
Profile photo of Steven Rowe

Steven Rowe

March 11, 2025

5  out of  5
rating by Steven Rowe
"Denise has always provided professional help with my State Farm account, offering accurate responses to my questions. She is patient and knows her stuff."
We responded:
"Thank you for the 5 star review. "
Profile photo of Elid Martinez

Elid Martinez

March 3, 2025

5  out of  5
rating by Elid Martinez
"The agent martha it’s a great agent we are really satisfied with her service"
We responded:
"Thank you for trusting us with your insurance needs."
Profile photo of Chan Wilson

Chan Wilson

February 27, 2025

5  out of  5
rating by Chan Wilson
"Martha is so helpful and very friendly. I appreciate her great customer service."
We responded:
"Thank you for the great review. "
Profile photo of Jessica Rivas

Jessica Rivas

February 22, 2025

5  out of  5
rating by Jessica Rivas
"Súper recomendado excelente servicio al cliente Pregunten por Martha una persona muy atenta"
We responded:
"Gracias por confiar en nuestra oficina. Se le agradece su patrocinio."
Profile photo of Jean Hurley

Jean Hurley

February 11, 2025

5  out of  5
rating by Jean Hurley
"Always a pleasure to call State Farm and speak with Denise Pollock, a long-time office manager I consider a friend. No matter the question or issue, Denise has always provided courtesy, professionalism and all the questions I put to her are answered immediately or she will find the answer and get back to me as soon as possible. I was quite pleased to find her still there to assist me upon the change of guard to Mario Cristo's office in West Covina. I consider her a great player on my team and so glad she is still there to assist me. Pretty sure Mario Cristo is happy he kept her!"
We responded:
"Hi Jean, thank you for trusting us with your insurance needs. We are lucky to have you as a customer and truly appreciate the kind word for Denise. "
Profile photo of Steven

Steven

February 4, 2025

5  out of  5
rating by Steven
"Mario is always there willing to help or answer any of my questions, the staff actually cares & they are very knowledgeable as well. I highly recommend you give them a call!"
We responded:
"Thank you for the 5 star review. "
Profile photo of Samantha Ramirez

Samantha Ramirez

February 1, 2025

5  out of  5
rating by Samantha Ramirez
"Martha Chavez was so helpful with reinstating my insurance, giving me a great price and was very knowledgeable. She’s so sweet, very personable and an overall great employee. So grateful to have her work with me."
We responded:
"Samantha, thank you for the 5 star review and for trusting our office with your auto insurance."